The future of real estate rentals management

Itara is a prop-tech application simplifying rental processes for tenants, owners, agents and service providers. Itara focuses on a specific market segment of absentee landlords who owns property in a certain part of Kenya. Though this owner may be located anywhere on the planet, they will be able to quickly ascertain the exact status of their investment’s at any given moment. Itara concentrates on automating most of the mundane paperwork required to properly manage the myriad of detailed process required by owners, agents and tenants.

Itara includes the following features:

For Agents:
1. Property listings - Agents can create and manage property listings including details like location, price, description and media such as photos and videos.
2. Property search – Agents can search for available properties based on various criteria such location, price range, property type, and amenities.
3. Lead management – Agents can track and manage leads from potential renters, including contact information, property preferences and communication history.

4. Rental applications – Agents can receive and review rental applications submitted by potential tenants including their background information, references and employment details.
5. Rent collection and invoicing – Agents can generate invoices and track rent payments from tenants, set up payment reminders and handle rental finances.
6. Maintenance requests – Agents can receive and manage maintenance requests from tenants, assign tasks to service providers and track the status of the repairs.
7. Messaging – Agents can communicate with clients, other agents and potential renters within the app.
8. Analytics and reports – Agents can access data and analytics on property performance, market trends and client activity to make informed decisions.
9. Schedule and calendar – Agents can manage appointments, property showings and other events through a calendar feature integrated into the app.
10. Notifications – Agents receive alerts and notification regarding property inquiries appointments and other important updates.
11. Document management – Agents can store and manage important documents related to properties such as contracts, disclosures, and inspection reports in a secure digital format.
12. Virtual tours – Agents can upload and share virtual tours or 360-degree photos or videos allowing potential buyers or renters to explore the space remotely.
13. Vacancy Management – Agents can track and manage vacancies within their properties including listing available units, updating occupancy status and marketing vacant units.
14. Income and Expense Reports – Agents can generate comprehensive reports detailing income, expenses and profitability for individual properties or across their portfolio.
15. Property performance dashboard – An intuitive dashboard that provides the owner with an overview of key performance indicators such as occupancy rates, rental income and return on investment.
16. Rent increase management – Agents can manage rent increases management within the app adhering to local regulations and notifying tenants in advance through automated notifications.
17. Utilities Management – Agents can manage utility accounts for their properties including set up, billing and transfers streamlining the process for both owners and tenants.

For Owners

****Owners who have assigned agents to manage properties on their behalf will only have realtime view capabilities of how their property is being managed by respective property manager.

1. Property management – Owners can create and manage property profiles including ownership details, property features and any available rental units.
2. Rental applications – owners can receive and review rental applications submitted by potential tenants including their background information, references and employment details.
3. Rent collection and invoicing – Owners can generate invoices and track rent payments from tenants, set up payment reminders and handle rental finances.
4. Maintenance requests – Owners can receive and manage maintenance requests from tenants, assign tasks to service providers and track the status of the repairs.
5. Communication – Owners can communicate with tenants, property managers and agents through an in-app messaging system.
6. Property insights – owners can access analytics and reports on property performance, rental trends and financial metrics.
7. Lease management – owners can store and manage lease agreements, track lease expiration dates and handle lease renewals or terminations.
8. Document management – Owners can store and manage important documents related to properties such as contracts, disclosures and inspection reports in a secure digital format.
9. Virtual tours – Owners can upload and share virtual tours or 360-degree photos or videos of properties allowing potential renters to explore the space remotely.
10. Income and expense reports – owners can generate comprehensive reports detailing income, expenses and profitability for individual properties or across their portfolio.
11. Property performance dashboard – An intuitive dashboard that provides owners with an overview of key performance indicators such as occupancy rates, rental income and return on investments.
12. Rental increase management – owners can manage rent increases within the app adhering to local regulations and notifying tenants in advance through automated notifications.
13. Utilities management – Owners can manage utility accounts for their properties including setup billing and transfers streamlining the process for both owners and tenants.

For Tenants
1. Property search – Tenants can search for available rental properties based on location, price range, property typed and specific requirements.
2. Property details – Tenants can view detailed information of about each property including photos, description, amenities and contact details of the agent or owner.
3. Appointment booking – tenants can request property viewings and schedule appointments with agents or owners directly through the app.
4. Application submission – tenants can submit rental applications online including personal information, references, employment details and any other necessary documentation.
5. Rent Payments – Tenant can view rent due dates, make online rent payments and set up payment automated reminders.
6. Maintenance requests – tenants can submit maintenance requests to the property owner or manager, track the status of their requests and receive updates.
7. Rent Payment reminders – The app can send automatic reminders to tenants about upcoming rent payments, helping them stay organized and avoid late fees.
8. Neighborhood information – tenants can access detailed information about the neighborhood where the property is located including amenities, school, transportation and local attractions.
9. Rental history and references – Tenants can securely store and share their rental history and references within the app making it easier to apply for future rentals.
10. Lease renewal management – tenants can receive notifications and reminders regarding lease expiration, renewal options and steps to initiate the lease renewal process.
11. Tenant feedback – Tenants can provide feedback on their rental experience, rate property management and share their thought on property conditions, services or amenities.